FAQ

Our store caters to anglers of all levels worldwide – from beginners stocking their first tackle box to professional fishermen needing tournament-ready gear. With products ranging from budget-friendly options to high-performance equipment, we serve anyone passionate about fishing.

We’re anglers serving anglers! Our warehouse team fishes too, so we pack your gear with the same care we’d want for our own equipment. We specialize in fast, reliable global shipping and offer a carefully curated selection of quality fishing products organized by gear type and target species.

Our website is organized to help you find exactly what you need:

• Shop By Species for targeted tackle
• Browse Fishing Rods or Reels by type (baitcasting, fly, conventional)
• Check Hard Baits and Frogs Lures for specific artificials
• Find complete Boating or Crab Gear setups

Need personalized recommendations? Email our gear experts at [email protected].

Absolutely! Many of our reels, rods, and tackle are suitable for saltwater use. Look for corrosion-resistant materials in product descriptions, or filter for saltwater-specific gear in our By Species section.

We accept all major credit cards: Visa, MasterCard, and JCB. We also accept PayPal for secure checkout. All transactions are encrypted for your security.

Yes! We use industry-standard SSL encryption to protect all transactions. We never store your full payment details on our servers.

We ship worldwide except to some Asian countries and remote locations. If you’re unsure about your area, contact us at [email protected] before ordering.

Note: All orders are processed within 1-2 business days (excluding weekends/holidays). During peak fishing seasons (spring/fall), consider ordering earlier as delivery times may extend slightly.

All orders come with tracking numbers. You’ll receive your tracking information via email once your order ships. For international orders, tracking may not update immediately – allow 2-3 business days after dispatch for the system to activate.

International customers may be subject to import duties or taxes depending on your country’s regulations. These fees are the responsibility of the recipient and are not included in your order total. We recommend checking with your local customs office for estimates.

We offer a 15-day return window from the date of delivery. To initiate a return:

1. Contact us at [email protected] within 15 days
2. Include your order number and reason for return
3. We’ll provide return instructions

Pro Tip: Keep all original packaging until you’re sure you’re keeping the item – this is especially important for rods and reels.

We take great care in packaging, but if damage occurs, contact us immediately at [email protected] with photos of the damage and packaging. We’ll arrange a replacement or refund as appropriate.

Our customer service team (fellow anglers!) are happy to help:
Email: [email protected]
Mailing Address: 2619 Ruckman Road, Oklahoma City, US 73110

We typically respond within 24 hours on business days.